Web technology and terminology can be confusing if you've not had a web-presence before, and many small business cannot afford to have in-house development teams capable of advising on the latest technologies and techniques available.
We've created a collection of answers to questions we're often asked by our clients, to help you understand how the Internet and web sites work, and explain some of the technology and terminology used on this site.
Before using the search facility on the left, take a look at our most commonly answered questions to see if it's listed here...
Understandably, one of the first questions that comes to our client's minds is how much a web presence or application will cost their company.
The planning, design and construction of a web presence can range widely in cost from a few hundred pounds to tens of thousands, based on the required functionality. It should also be remebered that there are ongoing costs associated with running any web-based product, as files and data must be stored on a web-connected computer system called a web server.
Many of our clients also require e-mail and domain services, which we can provide as part of a hosting package.
For a realistic idea of costs, it is always best to make an enquiry.
SEO is an acronym for Search Engine Optimisation; the process of optimising the content and structure of a web page to promote higher rankings in search engines such as Google.
Yes, we operate an e-mail service as part of our hosting package. You can have as many e-mail accounts as you choose, and we place no restrictions on mailbox or attachment sizes.
We can also set up advanced features such as mail groups and forwarding at no extra charge.
A collection of data stored on a web-server, which is organized into linked tables. Databases may be queried by internet applications to retrieve data such as customer and product details, or the content of your web site.
A classification of software. If an application or system is 'open-source', it means that the code and resources behind it is freely available to anyone whom wishes to use or modify it, for no fee.
Online transaction services operated by banks and other third parties. Whenever a customer places an online order for a product or service, their card details and payment information are sent to and processed by a payment gateway.
Usually consisting of a small number of pages, these sites are often used for promotional purposes, either to raise awareness of a new product or service, or as an ancillary to a much larger site, targeting a specific group of customers.
A popular method for adding animation and interactivity to web pages - Flash is commonly used to create animation, advertisements, various interactive components, integrate video, and to create web-based applications.
A programming language that allows dynamic web applications to be developed. PHP is classed as a server-side language, as it is executed by the server, rather than client's browser.
A popular database technology, easily queried by PHP programs. MySQL databases are often used to store site content, customer records and sales data.
A method of delivering multimedia content, such as audio or video. Rather than downloading an entire video or audio file before beginning playback, a file may be streamed to the user, playing as it downloads. This can allow videos on sites like YouTube to begin playing almost instantly.